the ally story

Who we are

We are Ally Financial Inc. A company that believes in doing right by you - our customer. A company that believes in talking straight and not hiding behind fine print or sneaky disclaimers. A company that believes in redefining the category by settling for nothing less than perpetual forward motion. And in Canada, we have multiple subsidiaries in place that offer innovative savings products through ResMor Trust Company and world-class auto financing products through Ally Credit Canada. We are a company that believes in deeds, because our customers are at the core of everything we do.

We’ve learned that these times demand change and a new way of doing business, so our mission is simple – to be intensely customer focused.

Learn more about how to save with Ally.

Doing right by you

We are setting new standards, like 24/7 access to a human being, not just a recording. We even post call wait times on our website so you can see how quickly you can speak to a live person on the phone or via online chat.

We promise to have rates that are always among the highest in Canada, with no monthly fees, no minimum deposits, no minimum balances, and no teaser rates that drop when you’re not looking. We even provide you with a rate comparison tool that allows you to measure us against our competition.

We deliver a commitment to you that our innovation will not rest. With the constant introduction of fresh products, we will strive to exceed your expectations. Our 2 Year Raise Your Rate GIC allows you to raise your rate one time during the GIC term if rates go up, and that is just one example of how Ally works harder for you.

Straightforward

At Ally, we strive to be the best for our customers, everyday. And we will deliver to you what we would demand for ourselves. Our name is a reflection of this commitment – we are and always will be your ally.